thranite - information design for business
Business Relationship with Tower SoftwareAs frequently happens in the software business, developers of unique and valuable technology are targets for acquisition. This is just the case involving Tower Software of Canberra Australia which was recently acquired by Hewlett-Packard. Unfortunately for us, HP will be marketing and supporting TRIM Context using its internal resources. Accordingly, our business relationship with Tower Software has ended.
For 8 years we had the privilege of being the Western Canada representative for TRIM Captura and TRIM Context. Through this time we had the good fortune of cultivating a few great relationships with some highly motivated and remarkable customers who allowed us the opportunity to developed a market base for these products. Our approach was valued by many customers in being low key, patient, and cooperative. We appreciate that many customers require upwards of a year, and in some cases, several years prior to making a commitment.
Our unique focus in supporting the product was to offer superior customer service and solid technical support. Customers also received unrestricted technical support as they designed their environment and rolled out the product to their staff.
We would like to thank the many public and private sector organizations which purchased TRIM from us, and for their consideration of our information technology consulting services with respect to their implementation of this particular RM/EDMS solution.
Naturally, Thranite will continue to provide ongoing support to customers which have contracted for our services. We have considerable expertise with the TRIM Captura and TRIM Context products and can offer you implementation and technical assistance and user training. Those customers who need additional seat licenses or TRIM modules should contact their HP representative directly.
A special thank you is extended to:
Thranite CorporationThranite provides leadership to business and public sector organizations regarding the management of corporate knowledge based systems. We also have extensive experience implementing enterprise class systems for Content Management, Records and Electronic Document Management.
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